Intercompany Service Management in Intercompany Solution

Intercompany Service Management in Intercompany Solution

The Intercompany Service Management feature enables organizations with distributed Sales and Service functions across branch companies to replicate the customer equipment card and service contracts, thus saving time and increasing efficiency throughout the organization as redundant data entries is eliminated. 

This feature covers replication of the following objects:

    1. Contract Template
    2. Customer Equipment Card
    3. Service Contract


Note
    1. Replication of contract template, customer equipment card and service contract is based on the Operation field setup in the Company Registration page of the Intercompany Administration Console. Contract templates, customer equipment cards and service contracts created in Sales or Sales and Service companies will be replicated to Service and Sales and Service companies.
    2. The Intercompany Solution will not support the replication of customer equipment card and service contract of Purchasing type [i.e. for Vendors].


Sample Transaction Flow



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