WDF 2520034 - While canceling the document in the sending company, the corresponding draft document in the receiving company is not getting canceled

WDF 2520034 - While canceling the document in the sending company, the corresponding draft document in the receiving company is not getting canceled

Symptom

While canceling a document in the sending company, the corresponding draft document in the receiving company may not get canceled if a DI error occurred during the creation of the direct firm document. This issue may occur on the following document exchange:
1. Purchase Order to Sales Order
2. Delivery to Goods Receipt PO
3. Goods Return to Return
4. A/R Invoice to A/P Invoice
5. A/P Credit Memo to A/R Credit Memo
6. A/R Credit Memo to A/P Credit Memo

Reproducing the issue
Prerequisites

You are using Integration Solution version 52.0.

Scenario:

While canceling the document in sending company the draft document in receiving company is not getting canceled. The following steps reproduce the issue:

1. Enable the "Direct Creation of Firm Document" setting for the Goods Receipt PO document in the Intercompany General Settings of the receiving company.
2. Set the "Unique Serial Numbers by" option to Serial Numbers in SAP General Settings.
3. Select a serial-managed global item in the Delivery document.
4. Choose a serial number for the item in the Delivery document that is already available in the receiving company.
5. Add the Delivery document.
6. The firm GRPO document fails with a DI Error, but a draft GRPO is still created in the receiving company.
7. Cancel the delivery document created in step 5; the transaction fails instead of canceling the draft GRPO document in the receiving company.

Expected Result:

While canceling the document in the sending company, the draft document in the receiving company is successfully canceled.

Actual Result:

While canceling the document in the sending company, the corresponding draft document in the receiving company is not getting canceled.

Solution

The issue described above has been fixed in the Intercompany Integration Solutions version 54 and higher versions.

Product
Product or Product Version
B1 INTERCOMPANY INTEGRATION
SAP B1 10.0 FOR SAP HANA
SAP B1 9.3 FOR SAP HANA
SAP BUSINESS ONE 10.0
SAP BUSINESS ONE 9.3
​
This document refers to : 
WDF 2540001 - Overview Note for Intercompany integration solution Version 54 for SAP Business One