This feature allows users to configure email notifications for Shopify transactions within the Shopify Connector. Once set up, the designated user will receive timely email alerts about the transaction status, whether it has failed or succeeded. This functionality ensures that users are kept informed of critical transaction outcomes without having to manually monitor the system.
Customers can configure the email alerts separately for both successful and failed transactions, providing flexibility in how they monitor, respond to, and prioritize transaction outcomes. The ability to tailor the notification settings for each scenario enhances the user experience by allowing businesses to streamline their workflows and stay informed in a way that aligns with their specific needs.
In the event of a failed transaction, the configured user will receive an email notification with an attachment containing the failed XML message payload. This detailed attachment ensures that the user has all the necessary information to investigate and address the issue promptly. With this level of insight, users can quickly identify the root cause of the failure and take corrective actions without unnecessary delays. Furthermore, having all relevant data in one place enhances troubleshooting efficiency and reduces response time, ultimately improving the system's reliability and customer satisfaction.
This feature significantly enhances the ability of businesses to stay on top of transaction issues and maintain smooth operations with minimal disruption.
To configure the email alert notification in SAP Business One, Go to Administration --> Integration Hub --> Shopify Settings and Navigate to the Alert Notification tab:
To open the E-mail Configuration setup in SAP Business One, either you can click the Email Configuration button on Alerts Notification tab of Shopify Settings or go to Administration --> Integration Hub -->E-mail Configuration:
Solution
The enhancement described above has been incorporated in the Intercompany Integration Solutions version 54 and higher versions.
Product
Product or Product Version
B1 INTERCOMPANY INTEGRATION
SAP B1 10.0 FOR SAP HANA
SAP B1 9.3 FOR SAP HANA
SAP BUSINESS ONE 10.0
SAP BUSINESS ONE 9.3
This document refers to :
WDF 2540001 - Overview Note for Intercompany integration solution Version 54 for SAP Business One