Symptom
Few orders do not replicate from WooCommerce to SAP Business One.
Reproducing the issue
Prerequisites:
You are using Walldorf Intercompany Integration Solution Version 46 or lower.
Scenario:
Few orders do not replicate from WooCommerce to SAP Business One.
Expected Result:
All orders replicate from WooCommerce to SAP Business One.
Actual Result:
Few orders do not replicate from WooCommerce to SAP Business One.
Workaround :
The customers using Version 46 or below need to import the attached hotfix.
Follow the below steps to take a backup and import the hotfix.
1. Take the backup of the scenario
package:
i. Login into Integration Framework 2.0
ii. From the top menu bar, click Scenarios.
iii. From the left menu, right-click on Packages and Open Package.
iv. Select OE.HUB.WOOCOMMERCE package and click Open.
v. Right-click on OE.HUB.WOOCOMMERCE package and Actions,
then Export package
2. Following are the steps
to import the attached zip file in Integration Server:
i. Login into Integration Framework 2.0.
ii. From the top menu bar, click Maintenance.
iii. From the left menu, click ZIP Import.
iv. In Import content to the ZIP import in Selection criteria, Choose
archive. Click on Choose File.
v. Select the file path for zip file attachment.
vi. Click on Submit button. Caution message will appear. Click on OK
button.
vii. Integration Framework 2.0 shows the Import Status.
3. Update the un-synced orders in WooCommerce.
4. Sync the orders from WooCommerce to SAP (SAP Business One-->WooCommerce Setting-->Initialization Tab-->Select Sales Orders -->Sync).
Solution
The issue described above will be fixed in the Intercompany integration solution Version 47 for SAP Business One, and higher versions.
Product
Product or Product Version
B1 INTERCOMPANY INTEGRATION 2.0
SAP B1 10.0 FOR SAP HANA
SAP B1 9.3 FOR SAP HANA
SAP BUSINESS ONE 10.0
SAP BUSINESS ONE 9.3