WDF 2510013 - Supporting the SAP B1 “Support” user

WDF 2510013 - Supporting the SAP B1 “Support” user

The Intercompany solution allows the login of the “Support” user without allocating the Intercompany license in the Intercompany Version 51.

This user account allows partner support personnel to log on to the customer system without requiring an intercompany license, thus avoiding the inconvenience of requiring licensed users to deallocate the intercompany license to free up a license.

The support user account is provided solely to allow support activities to occur in the system without affecting licensed users.

This user plays a crucial role in ensuring the smooth support operations of intercompany processes, and its functionality remains intact without requiring an additional intercompany license from Walldorf. This allows for efficient troubleshooting, maintenance, and support activities related to intercompany transactions, contributing to the overall effectiveness of the intercompany solution within the SAP B1 environment.

Solution

The enhancement described above has been incorporated in the Intercompany Integration Solutions version 51 and higher versions.

Product
Product or Product Version
B1 INTERCOMPANY INTEGRATION
SAP B1 10.0 FOR SAP HANA
SAP B1 9.3 FOR SAP HANA
SAP BUSINESS ONE 10.0
SAP BUSINESS ONE 9.3

This document refers to : 
WDF 2510001- Overview Note for Intercompany integration solution Version 51 for SAP Business One