Symptom
During the refund process, the Outgoing Payment is not being synchronized individually from Shopify to SAP Business One.
Reproducing the issue
Prerequisites
You are using Integration Solution version 54.0.
Scenario
The Outgoing Payment for the refund process is not being synced individually from Shopify to SAP Business One. The following are the steps to reproduce the issue:
1. Create an order in Shopify.
2. Sync the order through the Integration Solution.
3. The respective documents are created in SAP B1.
4. Now, refund the order in Shopify.
5. Attempt to sync the order for the refund transaction.
6. Verify in SAP Business One → the Outgoing Payment document is not synced individually.
Expected Result
The Outgoing Payment for the refund process is successfully created in SAP Business One.
Actual Result
The Outgoing Payment is not created in SAP Business One for the refunded order.
Solution
The issue described above has been fixed in the Intercompany Integration Solutions version 55 and higher versions.
Product
Product or Product Version
B1 INTERCOMPANY INTEGRATION
SAP B1 10.0 FOR SAP HANA
SAP B1 9.3 FOR SAP HANA
SAP BUSINESS ONE 10.0
SAP BUSINESS ONE 9.3
This document refers to :
WDF 2550001 - Overview Note for Intercompany integration solution Version 55 for SAP Business One