Symptom
The following error message is displayed in the “HUB Message Log” for SendGrid email failures resulting in an infinite loop during processing.:
{"errors"-[{"message"-"Maximum credits exceeded","field"-null,"help"-null}]}
Reproducing the issue
Prerequisites
- You are using Integration Hub version 55.0.
- SendGrid connector is deployed.
Scenario
1. Trigger an email sending process via the SendGrid connector.
2. The email fails (for example, due to credit limits such as “Maximum credits exceeded”).
3. Open the HUB Message Log.
4. Observe that: The error message appears in a malformed JSON format.
5. The system may enter an infinite processing loop.
Expected Result
The SendGrid connector displays a clear and properly formatted error message in the HUB Message Log.
Actual Result
The “maximum credits exceeded” error occurs in the “HUB Message Log” for SendGrid email failures, resulting in an infinite loop.
Solution
The issue described above has been fixed in the Intercompany integration solution version 56 for SAP Business One and higher versions.
Product
Product or Product Version
B1 INTERCOMPANY INTEGRATION
SAP B1 10.0 FOR SAP HANA
SAP B1 9.3 FOR SAP HANA
SAP BUSINESS ONE 10.0
SAP BUSINESS ONE 9.3
This document refers to :
WDF 2560001 - Overview Note for Intercompany Integration Solution Version 56 for SAP Business One