WDF 2560030 – SendGrid Connector fails to send automatic email for Return Request document

WDF 2560030 – SendGrid Connector fails to send automatic email for Return Request document

Symptom

The automatic email functionality for the Return Request document is not working in the SendGrid Connector. The email is not triggered when a Return Request document is created or updated.

Reproducing the Issue
Prerequisites
  1. You are using Integration Hub version 55.0 or lower.
  2. The SendGrid connector is deployed.
Scenario

1. Enable automatic email functionality for the Return Request document in SAP Business One.
2. Create or update a Return Request document.
3. Observe that no email is triggered or received.

Expected Result

The system automatically triggers and sends an email successfully via the SendGrid Connector.

Actual Result

The automatic email is not triggered, and no email is sent for the Return Request document.

Solution

The issue described above has been fixed in the Intercompany integration solution version 56 for SAP Business One and higher versions.

Product
Product or Product Version
B1 INTERCOMPANY INTEGRATION
SAP B1 10.0 FOR SAP HANA
SAP B1 9.3 FOR SAP HANA
SAP BUSINESS ONE 10.0
SAP BUSINESS ONE 9.3

This document refers to : 
WDF 2560001 - Overview Note for Intercompany Integration Solution Version 56 for SAP Business One