Symptom
This WDF Note provides information and best practices for using the SAP Business One Integration Hub for non-localized countries.
The Administrator and User Guide for the SAP Business One Integration Hub lists all localized countries. According to this guide, the solution is currently localized and fully supported for the following countries:
Australia, Austria, Belgium, Brazil, Canada, Chile, Costa Rica, Cyprus, Czech Republic, France, Germany, Guatemala, Hungary, India, Israel, Italy, Mexico, New Zealand, Netherlands, Panama, Poland, P.R. China, Russia, Singapore, Slovakia, South Africa, Spain, Switzerland, UK International / Republic of Ireland, USA, Denmark, Finland, Norway, Portugal, Sweden, Turkey, Central MENA (United Arab Emirates, Egypt, Lebanon, Oman, Qatar, Saudi Arabia) and Brexit (United Kingdom of Great Britain and Northern Ireland)
The supported languages in the user interface are also listed in the guide.
Actually, the SAP Business One Integration Hub can be used by customers in other, non-localized countries. The following information shows the possibilities and conditions for this.
Solution
The SAP Business One Integration Hub can generally be used for non-localized countries.
Please pay attention to the following conditions:
A. Scope of Support
Walldorf handles incidents on program errors in the Integration Hub also for non-localized countries, as long as the reported issue can be reproduced in a localized country version.
When creating customer incidents, please provide the full context (outline using the Integration Hub for a non-localized country); the SAP Business One version and patch level; the Integration Hub patch level; and the name of the localized country version in which you reproduced the issue.
B. Responsibilities
The partner/implementing customer must ensure that the custom solution works well. We recommend very extensive testing and detailed trying of the custom solution, under the responsibility of the partner/implementing customer.
Additional notes: This limited support is only derived from our test options; unfortunately, we cannot test all scenarios in all localizations.
In principle:
All scenarios should run perfectly in all available SAP Business One localizations.
Localization-specific settings or processes are not directly affected (irrelevant for communication/currency exchange scenarios; covered by web shops in e-commerce scenarios).
In fact, we cannot assume any general responsibility of a here; this must be ensured in the customer project.
Product
Product or Product Version
B1 INTERCOMPNY INTEGRATION 2.0
SAP B1 10.0 FOR SAP HANA
SAP B1 9.3 FOR SAP HANA
SAP BUSINESS ONE 10.0
SAP BUSINESS ONE 9.3
This document is referenced by :
WDF 2860275 - Additional Templates in SAP Business One Integration Hub