Customer Master Data - WooCommerce in the Integration Hub

Customer Master Data - WooCommerce in the Integration Hub


The customer master data integration is unidirectional i.e. from WooCommerce to SAP Business One. Customer Information like Name, E-mail, Billing and Shipping Address, and other details are integrated from WooCommerce to SAP Business One. 

When the customer data is integrated from WooCommerce to SAP Business One, the details such as WooCommerce Customer ID is updated in both Card Code and Cross Reference Code in SAP Business One. On adding customer information from WooCommerce to SAP Business One, the application uses currency configured in the General Settings of WooCommerce.

The following actions for Customer Master Data are supported: 

  1. Add Customer- Add new customer information. The customer master addition is unidirectional i.e. from WooCommerce to SAP Business One. 


  1. Update Customers- Edit existing customer information. The customer master update is unidirectional i.e. from WooCommerce to SAP Business One.


Caution

Customer deletion from WooCommerce will not be integrated to SAP Business One. 

To display the customer data which are synchronized from WooCommerce to SAP Business One, choose SAP Business One Main MenuBusiness PartnersBusiness Partner Master Data Integration Hub. 



The following fields has been added to the window and is relevant to the Integration Hub. For details of other fields on the Customer Master Data window, refer to the SAP Business One Online Help.

Field Name

Description

Template Name

Displays the name of the WooCommerce template.

Cross Reference Code 

Displays the WooCommerce customer id.  


Message /Alert Overview 

Once the customer data is synchronized, Message /Alert Overview Inbox displays the transaction information in SAP Business One. The following information is displayed on the screen: 

  • Sender System
  • Sender Transaction Type
  • Sender Transaction Number
  • Receiver System
  • Receiver Transaction Type 
  • Receiver Transaction Number
  • Action 
  • Status





Next step: Products Master Data - WooCommerce in the Integration Hub


    • Related Articles

    • WooCommerce integration with SAP Business One

      WooCommerce is an open-source e-commerce plugin for WordPress. It is designed for small to large-sized online merchants using WordPress. The integration between WooCommerce and SAP Business One facilitates automated, bi-directional data exchange ...
    • Orders with Payment created in WooCommerce in the Integration Hub

      The Information related to orders created in WooCommerce is synchronized to SAP Business One. The payment for the order can be made 1. At time of booking the order 2. Cash On Delivery.  The Application handles these scenarios differently as per ...
    • Orders with Cash on Delivery in WooCommerce in the Integration Hub

      For Cash on Delivery orders in SAP Business One a Sales Order, Corresponding A/R Reserve Invoice is posted. Later, when the customer makes the cash payment, an incoming payment is to be posted manually with reference to the A/R Reserve Invoice.   The ...
    • Alerts Notification of WooCommerce in Integration hub

      Configure the alert settings in the Alert Notification tab in WooCommerce Settings window.  The Alert Notification tab of WooCommerce Settings window contains the following fields: Field Name Description User Displays the list of users in SAP ...
    • Setting Up WooCommerce in the Integration Hub

      The following are the steps to setup WooCommerce in Administration Console:  Add New Customer. Refer to  Add New Customer knowledge article.  Select the WooCommerce template to integrate. Upon selecting the template, a message “Let’s Start” prompts ...